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Privacy Policy

Privacy Policy for GulfTiki

 

GulfTiki (“we”, “us”, or “our”) operates the website https://www.gulftiki.com/. We are committed to protecting your privacy and handling your personal information in a safe and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1) Information we collect

We may collect the following types of information when you use our website:

  • Name, email address, phone number, billing address, shipping address, and order details.

  • Account information if you create an account.

  • Payment-related information, though payment processing may be handled by third-party payment providers.

  • Technical data such as IP address, browser type, device information, and site usage data.

  • Messages or other information you send to us through contact forms, email, WhatsApp, or customer support channels.

2) How we use your information

We use your information to:

  • Process and fulfill orders.

  • Communicate with you about your purchases, delivery, and support requests.

  • Improve our website, products, and customer experience.

  • Prevent fraud, abuse, and unauthorized transactions.

  • Comply with legal, accounting, and regulatory obligations.

3) Sharing your information

We may share your information with:

  • Service providers that help us operate our website, process payments, deliver orders, or provide customer support.

  • Shipping and logistics partners.

  • Payment gateways and other third-party tools required to complete your order.

  • Authorities, if required by law or to protect our rights, property, or users.

We do not sell your personal information.

4) Cookies and tracking

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance the shopping experience. You can usually control cookies through your browser settings, but disabling them may affect some website features.

5) Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order processing, customer support, accounting, dispute resolution, and legal compliance. Some information may be kept longer where required by law.

6) Data security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

7) Your rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below.

8) Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.

9) Children’s privacy

Our website is not intended for children under 18, and we do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

10) Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the website after changes means you accept the updated policy.

11) Contact us

If you have questions about this Privacy Policy or your personal data, contact us at:

  • Email: info@gulftiki.com

  • Phone: +968 9134 4005

  • Business: GulfTiki Oman, Spectra Trading (CR 1157840)

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